obeyad · legal
Refund Policy
Last updated: [LAST UPDATED DATE]
This page explains how refunds and cancellations work. Specific terms in your signed agreement take priority over this page.
1. Refundable services
[EDIT: describe which services, if any, are eligible for a refund, and under what conditions.]
2. Non-refundable services
[EDIT: list services that are non-refundable, for example setup work or strategy sessions once delivered.]
3. Cancellation rules
[EDIT: explain how to cancel, any notice period, and when cancellation takes effect.]
4. Work already completed
Fees for work already completed before cancellation are generally not refundable. [EDIT: confirm how partially completed work is handled.]
5. Advertising spend paid to third parties
Advertising spend paid to platforms such as Meta or Google goes directly to those platforms and is not refundable by ObeyAd. Any refund of unused platform balance is subject to that platform's own policies.
6. How to request a refund
Contact us by email or Telegram with your name, business name, and the service your request relates to. You can also reach us through the privacy request page for data-related matters.
7. Review process
We review each request individually and will reply with a decision and next steps. [EDIT: add your expected response time.]
8. Contact information
- Business: ObeyAd, operated by [LEGAL BUSINESS NAME]
- Email: hi@obeyad.com
- Telegram: t.me/obeyads
- Address: [BUSINESS ADDRESS, IF USED PUBLICLY]